Be Excellent!
I think it’s safe to say that there are a lot of professionals who want to be excellent at what they do. Who wouldn’t? But if history has taught us anything, it’s that a select few actually become...
View ArticleCommunicating VALUE: 3 Laws
Did you know that every decision you make is a result of a very important question being satisfactorily answered by the decision-making part of your brain? It’s true. We would not be able to decide on...
View ArticleWhat’s YOUR Answer?
The following is an excerpt from my upcoming book, What’s In It For Me? The Driving Force Behind Decisions and Better Leadership, due to be published in the Spring of 2016. “We change people’s...
View Article4 Really LAME Excuses for Not Making Decisions
“Be decisive. Right or wrong, make a decision. The roads of life are paved with flat squirrels who couldn’t make a decision.” – Unknown The most effective leaders in history have a lot of things in...
View Article3 AWFUL Excuses For Not Training Your Employees
“You don’t build a business. You build people – and then the people build the business.” – Zig Ziglar The truth in that statement is so profound that I say to myself, “why don’t more business...
View ArticleThe Irrefutable Law of Innovation
Back from my “road trip” odyssey/hiatus!! I’ve been “on the road” for much of the last month or so but I’m back in the saddle now and happy to bring you the latest blog post from Your Full Potential!...
View Article4 Steps To Creating A Robust Company Culture
An organization’s culture is an extension of its Value Proposition. If the Value Proposition is the answer to the question, “why should anyone do business with you, ever?” then culture is the...
View Article4 Reasons Why Great Employees Leave
Organizations should always expect turnover – that’s business. The problem is that some organizations do some things so badly that the turnover involves their best and brightest employees. Here are 5...
View Article3 Ways To Build Relationships With Consumers (ONBOARDING)
Organizations need 3 things to survive: new business, repeat business, and referral business. In today’s post, we’re going to discuss repeat business. How do you get consumers to come back to you...
View Article3 Ways To Improve Service
Service is one of the cornerstones of an organization’s success. If your service levels stink, you’re not going to grow. Here are 3 ways to improve your company’s service levels: Constantly and...
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